Infographic: Nine Ways Pharmacies Can Help Improve Medication Adherence

Pharmacists can build stronger patient relationships, increase medication adherence and build lasting brand loyalty by initiating routine phone calls to share information. Done well, an automated outbound communication system can send messages on behalf of the pharmacist in a personal and authentic way.

Medication synchronization, the process of coordinating all of a patient’s chronic medications to be filled at the same time each month, is the most valuable program for patients and staff I’ve ever implemented in my flagship store, Moundsville Pharmacy in Moundsville, West Virginia.