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Christmas and New Year’s Day schedule
Cencora will be closed on Thursday, December 25 and Thursday, January 1 in observance of the Christmas and New Year’s Day holidays. There will be no deliveries on both of these days, and Customer Service and Customer Systems Support teams will be unavailable. Our hours of operation have also been modified for Christmas Eve and New Year’s Eve. Please closely review the holiday schedule dashboard for detailed schedule information, so you can plan your orders accordingly.
Action required: New logo and email address for invoices starting October 18
Ensure that you’re prepared to continue receiving invoices electronically.

Take a Stand Against DIR Fees

By Peter Kounelis, R.Ph.

Direct and indirect remuneration (DIR) fees are wreaking havoc on balance sheets across community pharmacies, with many asking what can be done right now. It is reasonable to expect that pharmacy reimbursements are fair, accurate and timely, yet DIR fees are misleading, confusing and retroactive. This lack of transparency, as well as the resulting instability, threatens the viability of independent community pharmacies — and impacts patient access to medication.

About The Author

Peter Kounelis, R.Ph.
Vice President of Elevate Provider Network
AmerisourceBergen
View Bio