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Martin Luther King Jr. Day
Cencora's distribution centers will be open and operating as normal on Monday, January 19. Customer Service and Customer Systems Support teams will also remain available to take your orders and assist with your requests, however our business offices will be closed. While we are accepting and processing orders, if your order requires additional attention from a business department that is unavailable, it will be processed the next business day. For more information, review the holiday schedule dashboard to plan your orders accordingly.

2026-2027 season

Seasonal vaccines preorder terms and conditions

Preorders may be modified until May 31, 2026. Starting June 1, 2026, preorders and orders will be considered firm and non-cancelable. Seasonal vaccines ship based on availability from the manufacturer and Cencora, or its entities, will not be held liable for product unavailability, shortages, or delays. Your preorder may be shipped to you in multiple shipments based on availability. All shipment notices sent during the 2026-2027 flu season will be sent by email. You are responsible for providing a regularly monitored email address. Account must be in good standing for order and shipment.

 

Customer must provide appropriate licensure for sale and delivery before order can be shipped. All sales of seasonal vaccines are subject to the terms and conditions contained in the Customer Application. Standard fees apply. Prices are subject to change without notice. Please contact Customer Service if there are any questions. Any clinical or prescribing decisions are between you and the patient.

 

Returnability


Cencora, including the capabilities of AmerisourceBergen pharmaceutical distribution, accepts return requests for unused doses for credit at the end of the season based on manufacturers' terms and conditions. Please note that all return requests must comply with the terms listed in our seasonal vaccines return policy to qualify for return credit.

 

Flu vaccine products eligible for return include:

 

  • Seqirus™: Up to 15% per presentation
  • Sanofi Pasteur®: Up to 15% per presentation
  • GlaxoSmithKline®: Up to 15% per presentation
  • AstraZeneca: Up to 30% on FluMist® (full box returns required)

COVID-19 vaccine products returnability: Cencora will accept return requests for a percentage of unused doses for credit based on manufacturers' terms and conditions.

 

COVID-19 vaccine products eligible for return include:

 

  • Pfizer: TBD
  • Moderna: TBD


Terms and conditions are subject to change without notice.